Workflows Directory

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4 workflow templates

  • Appointment confirmation and no-show follow-up

    The front desk gets tomorrow’s bookings from the appointment export with the practice’s approved script or message filled in for each, every reply recorded once staff have called, and today’s no-shows with open slots to offer them. Staff make every call and every diary change.

    Starts it
    Front-desk coordinator
    Brings
    export, notes, document
    Gets
    7 outputs
    • Customer support and service (filtered by)
    • Education (filtered by)
    • Healthcare (filtered by)
  • Buyer security questionnaire answers

    When a buyer sends a security questionnaire, your sales owner gets a draft answer matrix: each question beside the evidence your security owner supplied, its date, its limits and a named reviewer, with stale, partial and unverifiable answers marked.

    Starts it
    Sales owner
    Brings
    export, notes, pasted text
    Gets
    4 outputs
  • Incoming referral completeness check

    When a referral arrives, the coordinator gets one checklist: what the referring office sent, held against the practice's own referral checklist, what is missing or needs a new copy, and a draft request for exactly those items. A clinician sets urgency; nothing is sent until the coordinator approves it.

    Starts it
    Referral coordinator
    Brings
    export, notes, pasted text
    Gets
    6 outputs
  • Program outcome map

    Before an evaluation, the program and evaluation leads get one map linking each activity to the outcome it is meant to serve, with proposed measures, data sources, assumptions and the questions the evidence cannot yet answer. It claims no impact.

    Starts it
    Program lead
    Brings
    export, notes
    Gets
    8 outputs