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Workflows Directory

Workflow templates for customer success and account management or recruiting and hiring

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37 workflow templates, showing 25 to 37

  • Lapsed-customer win-back

    Once a month, the owner or account manager sees which regular customers have gone far longer than usual without ordering, ranked by what each bought in their last active year, with open complaints set aside for a call and a short note drafted for the rest, using only approved offers. A person approves every note.

    Starts it
    Owner
    Brings
    export, notes
    Gets
    6 outputs

  • Missed milestone client reply

    When a client challenges a delay, a deliverable or an earlier commitment, the account director gets a draft reply and an internal action note that keep confirmed facts apart from proposed recovery steps and the decisions still needed. Nothing is sent.

    Starts it
    Account director
    Brings
    export, notes, document, pasted text
    Gets
    2 outputs

  • Overdue-invoice follow-up preparation

    Every overdue invoice gets a follow-up drafted in your firm’s tone for its age and addressed from the right person, and every invoice that should not be chased is held with the reason written down.

    Starts it
    Billing coordinator
    Brings
    export, notes, document, pasted text
    Gets
    3 outputs

  • Property owner report

    A property manager gets the month's owner report drafted from the statements and logs they supply: occupancy, collections, open maintenance and the decisions the owner is asked to make, each statement traced to its source and each gap shown.

    Starts it
    Property manager
    Brings
    export, notes, document
    Gets
    6 outputs

  • Quarterly business review preparation

    Before each customer's quarterly review, the account manager gets a pack built on the customer's own goals: the quarter's result for each, labelled by where it came from, what is still open, next quarter's goals for discussion and a timed agenda. A person settles every question and sends it.

    Starts it
    Account manager
    Brings
    export, notes, document
    Gets
    7 outputs

  • Reference check question plan

    After the interviews, the recruiter gets short reference calls aimed only at what the panel still could not establish, put to the referees the candidate named and agreed to, with a note sheet for each call that keeps the referee's own words. It gives no view on the candidate.

    Starts it
    Recruiter
    Brings
    export, notes, document
    Gets
    6 outputs

  • Referral programme design

    Turn the recommendations your work already earns into a habit: when to ask, who on your own list to ask first and for what, what you give back, the words for each ask and the note an introducer forwards, and how every introduction is recorded. You send each message yourself.

    Starts it
    Owner
    Brings
    export, notes
    Gets
    7 outputs

  • Referring practice meeting brief

    Before meeting a referring office that has raised handoff problems, the practice liaison gets one brief: what was promised to that office and whether each promise was kept, the questions its staff keep asking, counted by topic, and a proposed agenda. Counts only, no patient detail; the liaison decides.

    Starts it
    Practice liaison
    Brings
    export, notes, document
    Gets
    6 outputs

  • Renewal risk review

    Once a month, the account manager sees every contract coming up for renewal on one page: the dates that matter, the warning signs your organization watches for, which accounts are at risk, and the next step for each with an owner and a date. A person decides and makes every contact.

    Starts it
    Account manager
    Brings
    export, notes, document
    Gets
    7 outputs

  • Sales call preparation brief

    Your salesperson, partner or account manager walks into every meeting with a brief they can read in five minutes: who will be there, what has been said and promised so far, what is still open, and a plan for the call. Every line traces to your own notes or a public page, and anything inferred is labelled.

    Starts it
    Salesperson
    Brings
    notes, pasted text
    Gets
    7 outputs

  • Sales call scorecard

    After a sales call, your sales lead sees how it went against your team's own criteria, each point backed by the words actually said, where the call left the deal, and one focus for the next call. It reviews a call, never a person, and gives no score for anyone's file.

    Starts it
    Sales lead
    Brings
    export, notes
    Gets
    5 outputs

  • Sales proposal preparation

    Your account executive answers an RFP in minutes, not weeks, with a proposal draft where every claim traces to approved company information and every gap is already a question for the right person.

    Starts it
    Account executive
    Brings
    document
    Gets
    4 outputs

  • Work sample exercise brief

    For one approved role, the hiring manager gets a practical exercise: a bounded task from the role's real work, instructions for the candidate with a time limit and adjustments, and the evidence the panel will look for. The panel judges the work; nothing is rated here.

    Starts it
    Hiring manager
    Brings
    export, notes, document
    Gets
    5 outputs