Workflows Directory

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8 workflow templates

  • Client document request tracker

    When a client sends its first batch of records, the engagement manager gets the request list brought up to date: each item and period marked received, incomplete, mentioned only or missing, plus a short follow-up draft. The manager judges what is sufficient and approves anything sent.

    Starts it
    Engagement manager
    Brings
    export, notes, pasted text
    Gets
    5 outputs
  • Client-status update preparation

    Every client gets an accurate status update on schedule, drafted from the notes and the task list, with confirmed dates kept apart from estimates and the client’s open decisions in plain view.

    Starts it
    Project manager
    Brings
    export, notes, document, pasted text
    Gets
    5 outputs
    • Customer success and account management (filtered by)
    • Law firms (filtered by)
    • Engineering firms
  • Customer reply drafting

    Every customer gets the reply your best person would write. Hand over the customer's message, your tone guide and your approved answers, and get back a draft in your voice where every statement and every promise traces to something you approved. A person on your team reads it, edits it and sends it.

    Starts it
    Support agent
    Brings
    notes, document, pasted text
    Gets
    3 outputs
  • Group room block pickup review

    As a group's room block nears its review or release date, the revenue manager and group-sales owner get one brief: rooms blocked, rooms confirmed, room nights still unfilled, counts that do not reconcile, and the questions for the account owner. A person decides any release or revised offer; the brief releases nothing.

    Starts it
    Revenue manager
    Brings
    export, notes, document
    Gets
    4 outputs
  • Overdue-invoice follow-up preparation

    Every overdue invoice gets a follow-up drafted in your firm’s tone for its age and addressed from the right person, and every invoice that should not be chased is held with the reason written down.

    Starts it
    Billing coordinator
    Brings
    export, notes, document, pasted text
    Gets
    3 outputs
  • Price change review

    Before prices change, the owner or finance lead gets one review: the margin on each product or service from the sales and cost exports, how costs have moved, what each proposed price does to sales and gross profit across a stated range of customer responses, and dated competitor prices. It recommends no price.

    Starts it
    Owner
    Brings
    export, notes
    Gets
    7 outputs
  • Referral source follow-up

    The day after a partner meets someone who sends the firm work, they have a follow-up draft and a list of every promise made at the table, by both sides. The draft uses only approved materials and nothing said in confidence; the partner checks it, chooses the next step and sends it.

    Starts it
    Partner
    Brings
    export, notes
    Gets
    5 outputs
  • Sales call scorecard

    After a sales call, your sales lead sees how it went against your team's own criteria, each point backed by the words actually said, where the call left the deal, and one focus for the next call. It reviews a call, never a person, and gives no score for anyone's file.

    Starts it
    Sales lead
    Brings
    export, notes
    Gets
    5 outputs
    • Sales (filtered by)
    • Customer success and account management (filtered by)
    • Insurance (filtered by)