Workflows Directory
Find your team’s next superpower.
Results
89 workflow templates, showing 25 to 48
Customer feedback themes
Each month your support lead sees what customers keep telling you: tickets, disputes, reviews and survey comments grouped into themes with counts and quotations, the three issues most worth fixing with a proposed fix and owner, and a note for customers once a fix ships. A person decides every fix.
- Starts it
- Support lead
- Brings
- export, notes, document
- Gets
- 5 outputs
Customer reply drafting
Every customer gets the reply your best person would write. Hand over the customer's message, your tone guide and your approved answers, and get back a draft in your voice where every statement and every promise traces to something you approved. A person on your team reads it, edits it and sends it.
- Starts it
- Support agent
- Brings
- notes, document, pasted text
- Gets
- 3 outputs
Customer satisfaction detractor follow-up
Every week your support lead gets each low satisfaction or recommendation score with the ticket behind it: the customer's own words, what went wrong as far as the ticket shows, a suggested owner and a draft message, plus the trend and a warning wherever the numbers are too thin to read. A person sends every message.
- Starts it
- Support lead
- Brings
- export, notes, pasted text
- Gets
- 7 outputs
Deal close plan
Your account executive holds one late-stage deal on two pages: the buyer's case for buying now, counted from the buyer's own figures, and a dated plan of every step to signature with its owner on each side. The seller decides what the buyer sees; nothing reaches the sales system without approval.
- Starts it
- Account executive
- Brings
- export, notes, document
- Gets
- 4 outputs
Deposition transcript summary
Before the next deposition, a motion or trial, the attorney has a draft page-line summary of the transcript, arranged by the topics they named: every point cited, every exhibit and objection logged, and every place the testimony differs flagged without a label. The attorney decides what it means.
- Starts it
- Paralegal
- Brings
- notes, document
- Gets
- 8 outputs
Prepares work for a lawyer. Not legal advice.
Discount request review
Before a price below list goes to a customer, whoever approves it gets one page: the discount and what it costs in margin, every clause of your own written policy met or missed, who approves and in what order, and what the customer gives in return. A person decides; nothing is sent.
- Starts it
- Sales lead
- Brings
- export, notes, document
- Gets
- 7 outputs
Discovery requests and commitments register
Through discovery, the litigation paralegal keeps one register for the handling attorney: each request and its response in the exact words served, the Bates ranges produced against it, every supplement promised in correspondence with its date as written, and the promises now overdue. The attorney decides what it means.
- Starts it
- Litigation paralegal
- Brings
- export, notes, document
- Gets
- 9 outputs
Prepares work for a lawyer. Not legal advice.
Document production index and summaries
From a production review counsel has cleared, the paralegal prepares a draft for that counsel: an index of every document by Bates range, a short summary of each, every statement cited to its Bates page, missing documents and differing passages listed, and anything matching counsel's screen list held by number only.
- Starts it
- Paralegal
- Brings
- export, notes, document
- Gets
- 9 outputs
Prepares work for a lawyer. Not legal advice.
Estimate basis pack
An estimator pricing a job from drawings, takeoffs and supplier quotes gets one worksheet: every figure with its quantity source, rate source and date beside it, each exclusion listed and every gap already written as a scope question. The estimator verifies; the bid lead decides the figure.
- Starts it
- Estimator
- Brings
- export, notes
- Gets
- 4 outputs
Evaluation unit trial review
When a customer's evaluation reaches its review milestone, the account engineer and account owner get a trial-review agenda that sets the agreed use case beside the recorded results, setup changes and feedback, with every gap turned into a question and next-step options.
- Starts it
- Account engineer
- Brings
- export, notes
- Gets
- 4 outputs
Event plan
Whoever owns one event, a talk, a dinner, a webinar or a stand, gets one plan: the goal and target, who should be in the room, every step before, on and after the day with a date and an owner, and how each conversation is followed up. Nothing is booked, paid or sent by the assistant.
- Starts it
- Owner
- Brings
- export, notes, document
- Gets
- 6 outputs
Expansion whitespace review
For one account or a whole book, the account manager sees what each customer holds against what it could also use, the evidence for every gap, the plays ranked, and one next step and owner for each. A person decides what to propose; nothing goes into the sales system without approval.
- Starts it
- Account manager
- Brings
- export, notes
- Gets
- 5 outputs
Field issue handoff to engineering
When a delivered product misbehaves for a customer, the customer service lead gets one case brief for engineering: the revision and serial references, the symptoms as reported, the photographs supplied, what service has done and the questions still unanswered. It names no cause.
- Starts it
- Customer service lead
- Brings
- export, notes, document, pasted text
- Gets
- 6 outputs
Filing package check
Before a filing goes to the attorney for signature, the paralegal gets every item on the firm’s own checklist for that court and judge marked pass or open: caption against the docket, length and format, certificates, exhibits, signature blocks and service. The attorney decides and signs.
- Starts it
- Paralegal
- Brings
- export, notes, document, pasted text
- Gets
- 5 outputs
Prepares work for a lawyer. Not legal advice.
Freight shortage record packet
When a receiver reports missing or damaged freight, the claims coordinator gets one packet lining up dispatch quantities, warehouse scans, bill of lading, proof of delivery, photos and the customer report, with each unanswered question listed. It assigns no fault and sends nothing.
- Starts it
- Claims coordinator
- Brings
- export, notes
- Gets
- 6 outputs
Group room block pickup review
As a group's room block nears its review or release date, the revenue manager and group-sales owner get one brief: rooms blocked, rooms confirmed, room nights still unfilled, counts that do not reconcile, and the questions for the account owner. A person decides any release or revised offer; the brief releases nothing.
- Starts it
- Revenue manager
- Brings
- export, notes, document
- Gets
- 4 outputs
Hearing preparation pack
Before a set hearing, the arguing attorney has one draft pack: the hearing as the notice states it, the docket history, each order's directives quoted, each witness's prior statements with page cites, exhibit and checklist status as the firm records them, and an open-items list. The attorney decides every argument.
- Starts it
- Paralegal
- Brings
- export, notes, document
- Gets
- 10 outputs
Prepares work for a lawyer. Not legal advice.
Help article from a resolved issue
Turn every answer your team works out once into an article the next customer finds on their own. Hand over a resolved ticket and your list of articles; get back a draft in your customers' words, with their details removed and every step traced to the ticket. Your knowledge-base owner decides what goes live.
- Starts it
- Support agent
- Brings
- export, notes, document, pasted text
- Gets
- 6 outputs
Help centre gap review
Once a period, your support lead sees what the help centre is missing, read from that period's tickets and search log: questions agents answered by hand, articles that fell short, articles search could not find, and one gap list ranked by the tickets an article could have saved. The lead decides what is written.
- Starts it
- Support lead
- Brings
- export, notes
- Gets
- 6 outputs
Inbound demand or claim intake record
When a demand, claim or subpoena arrives, the company's lawyer gets one intake record the same day: who sent it, what it asks, every date it states, the facts and citations it relies on, related matters, where the records are, and a question on keeping them. It rates nothing and recommends nothing.
- Starts it
- Legal operations coordinator
- Brings
- export, notes, document
- Gets
- 2 outputs
Prepares work for a lawyer. Not legal advice.
Incoming referral completeness check
When a referral arrives, the coordinator gets one checklist: what the referring office sent, held against the practice's own referral checklist, what is missing or needs a new copy, and a draft request for exactly those items. A clinician sets urgency; nothing is sent until the coordinator approves it.
- Starts it
- Referral coordinator
- Brings
- export, notes, pasted text
- Gets
- 6 outputs
Invention disclosure brief for patent counsel
Before the first call with patent counsel, the founder or engineering lead has one factual brief: the invention in the inventor's words, who contributed what and when, every outside demonstration, sale, talk or publication with its date and audience, and the records still missing. Counsel decides.
- Starts it
- Founder
- Brings
- export, notes, document
- Gets
- 7 outputs
Prepares work for a lawyer. Not legal advice.
IP ownership and licence question table
Before an agreement or statement of work is signed, IP counsel gets one table of the ownership, assignment, licence, background-IP and confidentiality clauses, each quoted with its section, set against the company's own IP positions and led by whether the assignment words counsel expects were found.
- Starts it
- Contracts manager
- Brings
- notes, document
- Gets
- 6 outputs
Prepares work for a lawyer. Not legal advice.
Lapsed-customer win-back
Once a month, the owner or account manager sees which regular customers have gone far longer than usual without ordering, ranked by what each bought in their last active year, with open complaints set aside for a call and a short note drafted for the rest, using only approved offers. A person approves every note.
- Starts it
- Owner
- Brings
- export, notes
- Gets
- 6 outputs