Workflows Directory
Find your team’s next superpower.
- Function: Customer support and service
- Function: Operations and process improvement
- Function: Sales
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Results
130 workflow templates, showing 97 to 120
Sales call scorecard
After a sales call, your sales lead sees how it went against your team's own criteria, each point backed by the words actually said, where the call left the deal, and one focus for the next call. It reviews a call, never a person, and gives no score for anyone's file.
- Starts it
- Sales lead
- Brings
- export, notes
- Gets
- 5 outputs
Sales pipeline review
Each week your sales lead sees the whole open pipeline on one page: value and age by stage, what moved since last week, the deals at risk and coverage against your target. Every figure traces to your export, and the forecast number is left for a person to commit.
- Starts it
- Sales lead
- Brings
- export, notes
- Gets
- 9 outputs
Sales proposal preparation
Your account executive answers an RFP in minutes, not weeks, with a proposal draft where every claim traces to approved company information and every gap is already a question for the right person.
- Starts it
- Account executive
- Brings
- document
- Gets
- 4 outputs
Service inbox routing plan
When a new service inbox is being set up, the service owner gets a routing plan: each approved address, the queue it should reach and who owns it, checks to run before it goes live, and the wrong-address risks, loop risks and unconfirmed queue owners still open. Nothing is configured.
- Starts it
- Service owner
- Brings
- export, notes
- Gets
- 5 outputs
Service roster options
For a department manager building a rota for expected occupancy, covers or events: two or three roster options side by side, with each role's need, the staff confirmed available, the periods left uncovered and the labor-cost assumptions you supplied. You verify and approve; nothing is published.
- Starts it
- Department manager
- Brings
- export, notes
- Gets
- 5 outputs
Service visit work packet
Before a planned visit to a turbine, inverter or terminal asset, the maintenance supervisor gets one packet built from the logs and approved scope supplied: reported symptoms, previous visits, open parts requests and access questions. It judges no condition and sends nothing.
- Starts it
- Maintenance supervisor
- Brings
- export, notes
- Gets
- 7 outputs
Settlement exception worklist
When the settlement report shows unmatched or failed items, your operations lead gets one aged worklist: each trade's terms, confirmation status, supplied instruction and custodian differences side by side, with a proposed owner. The lead validates and assigns; nothing is sent or moved.
- Starts it
- Operations lead
- Brings
- export, notes
- Gets
- 4 outputs
Shoot location logistics pack
When a location joins the shooting schedule, the location manager gets one brief for it: how people and vehicles get in, where they park, what the place offers, who to call and what each department asked for, with every unconfirmed item listed against the production checklist.
- Starts it
- Location manager
- Brings
- export, notes
- Gets
- 7 outputs
Site safety induction pack
For one named site, the site, facilities or people lead gets an induction built from that site's own emergency arrangements, rules and hazards, with a short check of understanding, a sign-off record for each person and refresher dates by role. A competent person approves it and delivers it.
- Starts it
- Site manager
- Brings
- export, notes, document
- Gets
- 6 outputs
SOP exception capture
Turn what your most experienced person does with the awkward cases into an exception register for one procedure. Once the owner approves it, every colleague handles those cases the way your best person does.
- Starts it
- Operations lead
- Brings
- notes, document
- Gets
- 2 outputs
Sponsor delivery record
When a sponsored run ends, the partnerships lead gets a register of each placement in the signed scope beside the publication record, metrics and invoices. Gaps, changed dates and incomparable metrics stay visible; billing questions go to finance.
- Starts it
- Partnerships lead
- Brings
- export, notes
- Gets
- 4 outputs
Stakeholder and decision rights map
Before kickoff, the project manager holds one map of everyone the project touches: each group placed by influence and interest, every key decision with exactly one accountable owner, the decision makers still missing, and who hears what, when and from whom. The sponsor confirms every decision right.
- Starts it
- Project manager
- Brings
- export, notes, document
- Gets
- 6 outputs
Stale ticket sweep
Once a week the support lead gets one sheet of what the queue is hiding: tickets with no real activity past their limit, tickets left waiting on the customer with the three ways out of each, likely duplicates, and each person's load weighed by size and age. A person makes every move.
- Starts it
- Support lead
- Brings
- export, notes, document
- Gets
- 6 outputs
Stalled-deal review
Your sales lead sees, from the record alone, which open deals have stopped moving, what each one's stage still lacks and whose move it is, and where every recent no ended and why. Nothing in your sales system is changed; corrections are proposed for a person to make.
- Starts it
- Sales lead
- Brings
- export, notes, document, pasted text
- Gets
- 7 outputs
Store facts file
The person who runs an online store builds the one file every other store capability reads first: what the store sells, the facts each product page should state, the statements it stands behind, buyers' questions, policies, roles and access. Nothing on the store is changed.
- Starts it
- Owner
- Brings
- export, notes, document, pasted text
- Gets
- 2 outputs
Support escalation brief
When a support case must move to a specialist or manager, the support lead gets one brief: the customer's impact, a dated timeline from the ticket history, the evidence, the fixes tried, the workaround in place and the decision needed. Nothing goes to the customer.
- Starts it
- Support agent
- Brings
- export, notes, document
- Gets
- 8 outputs
Support service level definition
The support lead gets reply and resolution targets for every priority level, worked out from the team's own ticket history and the hours the team really has. Each target shows how often the team already meets it, and every gap comes back as a question for the lead to settle.
- Starts it
- Support lead
- Brings
- export, notes, document
- Gets
- 6 outputs
Support ticket triage
Your queue manager opens the morning’s tickets already sorted: each one with a category, a priority and a route, and the reason for all three in a line. The tickets that cannot wait sit at the top, stopped for a person to decide.
- Starts it
- Queue manager
- Brings
- export, notes, document
- Gets
- 4 outputs
Technical demo plan
Before a technical discovery or demo meeting, the account executive and solutions engineer get an attendee brief, a demo sequence built around the buyer's stated workflow from approved scenarios, and open questions. Requests nobody has verified stay questions.
- Starts it
- Account executive
- Brings
- export, notes, pasted text
- Gets
- 7 outputs
Temporary change register
For a site or operations manager with temporary changes to equipment, layout or process still in place: a register of every change with its expiry date, the checks still outstanding and the procedures and training it touches, ready for the competent person who decides what happens next.
- Starts it
- Site manager
- Brings
- export, notes
- Gets
- 7 outputs
Training needs analysis
For one team, the HR lead or team manager gets what each role must be able to do, how many people can do it now, where the team falls short, and the training to arrange first, with who arranges it and by when. Counted by role, never a rating of a named person.
- Starts it
- Team manager
- Brings
- export, notes
- Gets
- 5 outputs
Unit turnover readiness checklist
Between one tenant and the next, the property manager gets one page for the unit: every recorded repair, the cleaning, keys, utilities and vendor confirmations still open against the approved move-in date, each gap written as a question. Nothing is sent.
- Starts it
- Property manager
- Brings
- export, notes
- Gets
- 5 outputs
Unshipped order review
The fulfilment or customer-service lead gets one aged list of the orders not yet sent, whole or in part: how old each is, what is holding it, who owns the next step, and which orders have none. Nothing is released, moved or sent.
- Starts it
- Fulfilment lead
- Brings
- export, notes
- Gets
- 6 outputs
Vendor insurance certificate check
For a property manager collecting insurance certificates from service vendors: each certificate's fields set beside the requirements the team already approved, every stated expiration date listed, and draft requests for what is missing. The manager reviews gaps with the insurance adviser before accepting anything.
- Starts it
- Property manager
- Brings
- export, notes, document, pasted text
- Gets
- 9 outputs