Workflows Directory

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4 workflow templates

  • Appointment confirmation and no-show follow-up

    The front desk gets tomorrow’s bookings from the appointment export with the practice’s approved script or message filled in for each, every reply recorded once staff have called, and today’s no-shows with open slots to offer them. Staff make every call and every diary change.

    Starts it
    Front-desk coordinator
    Brings
    export, notes, document
    Gets
    7 outputs
  • Discount request review

    Before a price below list goes to a customer, whoever approves it gets one page: the discount and what it costs in margin, every clause of your own written policy met or missed, who approves and in what order, and what the customer gives in return. A person decides; nothing is sent.

    Starts it
    Sales lead
    Brings
    export, notes, document
    Gets
    7 outputs
  • Freight shortage record packet

    When a receiver reports missing or damaged freight, the claims coordinator gets one packet lining up dispatch quantities, warehouse scans, bill of lading, proof of delivery, photos and the customer report, with each unanswered question listed. It assigns no fault and sends nothing.

    Starts it
    Claims coordinator
    Brings
    export, notes
    Gets
    6 outputs
  • Sales pipeline review

    Each week your sales lead sees the whole open pipeline on one page: value and age by stage, what moved since last week, the deals at risk and coverage against your target. Every figure traces to your export, and the forecast number is left for a person to commit.

    Starts it
    Sales lead
    Brings
    export, notes
    Gets
    9 outputs