Workflows Directory
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- Industry: Government
- Industry: Insurance
- Industry: Law firms
- Business situation: Established businesses
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37 workflow templates, showing 25 to 37
Overdue-invoice follow-up preparation
Every overdue invoice gets a follow-up drafted in your firm’s tone for its age and addressed from the right person, and every invoice that should not be chased is held with the reason written down.
- Starts it
- Billing coordinator
- Brings
- export, notes, document, pasted text
- Gets
- 3 outputs
Prebill exception review
Before the billing attorney opens a prebill, the billing coordinator has every awkward entry marked: rates that differ from the firm's rate table, possible duplicates, entries outside the client's billing guidelines, unclear narratives and expenses without support, each sent to the person who acts next.
- Starts it
- Billing coordinator
- Brings
- export, notes, document
- Gets
- 5 outputs
Privilege log entry check
Before a draft privilege log goes to review counsel, the paralegal gets an entry-by-entry check against counsel’s approved format and role map, and a list of logged documents’ attachments with no entry. It checks metadata only: review counsel makes every privilege call and writes or approves every description.
- Starts it
- Paralegal
- Brings
- export, notes, document
- Gets
- 6 outputs
Prepares work for a lawyer. Not legal advice.
Program outcome map
Before an evaluation, the program and evaluation leads get one map linking each activity to the outcome it is meant to serve, with proposed measures, data sources, assumptions and the questions the evidence cannot yet answer. It claims no impact.
- Starts it
- Program lead
- Brings
- export, notes
- Gets
- 8 outputs
Receivables exception review
The controller gets every short payment, unmatched or ambiguous receipt, possible duplicate and disputed invoice on one list, each with its evidence and a proposed next step, before anything is applied on a guess.
- Starts it
- Billing coordinator
- Brings
- export, notes, document
- Gets
- 3 outputs
Referral source follow-up
The day after a partner meets someone who sends the firm work, they have a follow-up draft and a list of every promise made at the table, by both sides. The draft uses only approved materials and nothing said in confidence; the partner checks it, chooses the next step and sends it.
- Starts it
- Partner
- Brings
- export, notes
- Gets
- 5 outputs
Research plan for counsel
Before an associate or paralegal starts on a partner's research question, they hold a one-to-two-page plan: the question split into sub-questions, the stated facts against each, the firm's own notes to read first, where to search and with what terms, and the gaps. Leads, not authorities: nothing is named from memory.
- Starts it
- Associate
- Brings
- export, notes, document
- Gets
- 6 outputs
Prepares work for a lawyer. Not legal advice.
Research summary brief
An executive handed a pile of reports, articles or papers gets one brief: what each source found, where the sources agree and disagree, the limits of each, and exact quotations cited to the page. Built only from the documents supplied. What it means for the business stays the reader's call.
- Starts it
- Analyst
- Brings
- notes, document
- Gets
- 7 outputs
Service provider evidence matrix
When a material service provider needs approval or renewal, the vendor owner gets one matrix: the provider's evidence set against the firm's own review criteria, with self-attestations, dated reports and untested claims kept apart from independent evidence, and every unanswered question listed.
- Starts it
- Vendor owner
- Brings
- export, notes
- Gets
- 4 outputs
SOP exception capture
Turn what your most experienced person does with the awkward cases into an exception register for one procedure. Once the owner approves it, every colleague handles those cases the way your best person does.
- Starts it
- Operations lead
- Brings
- notes, document
- Gets
- 2 outputs
Volunteer shift options
A volunteer lead gets draft shift options once an event's availability replies are in: each role's needs set against who volunteered, the requirements on record and the shifts already confirmed, with every uncovered position shown. The lead checks and confirms; nothing is assigned or sent.
- Starts it
- Volunteer lead
- Brings
- export, notes
- Gets
- 4 outputs
Weekly open-matter check
Every Monday the operations manager sees every open matter: which tasks are overdue, which have no owner, and which matters could not be checked at all. The managing partner gets one summary, and each responsible attorney gets a note that is drafted and ready for the manager to send.
- Starts it
- Operations manager
- Brings
- export, notes
- Gets
- 5 outputs
Weekly status requests to outside counsel
Every Monday, in-house counsel has a draft status request for each outside firm that owes one: what has happened since the last update, the dates on record to confirm, decisions pending and spend against budget, plus the matters skipped and why. Counsel edits and sends each one.
- Starts it
- Legal operations manager
- Brings
- export, notes, document
- Gets
- 2 outputs
Prepares work for a lawyer. Not legal advice.