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Workflows Directory

Find your team’s next superpower.

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63 workflow templates, showing 49 to 63

  • Service inbox routing plan

    When a new service inbox is being set up, the service owner gets a routing plan: each approved address, the queue it should reach and who owns it, checks to run before it goes live, and the wrong-address risks, loop risks and unconfirmed queue owners still open. Nothing is configured.

    Starts it
    Service owner
    Brings
    export, notes
    Gets
    5 outputs

  • Shipment documentation check

    When a job finishes, the shipping or quality lead gets one index comparing the order, the inspection records, the required certificates and the packing details, with each missing record and each quantity that does not agree set out. Nothing is certified or released.

    Starts it
    Shipping lead
    Brings
    export, notes
    Gets
    6 outputs

  • Site observation follow-up

    After a site visit, the visiting engineer and the project manager get one observation report: each field note beside its location, source photograph, drawing revision and any earlier register entry, a proposed follow-up owner, and the questions still open. It assesses no condition.

    Starts it
    Visiting engineer
    Brings
    export, notes
    Gets
    5 outputs

  • SOP exception capture

    Turn what your most experienced person does with the awkward cases into an exception register for one procedure. Once the owner approves it, every colleague handles those cases the way your best person does.

    Starts it
    Operations lead
    Brings
    notes, document
    Gets
    2 outputs

  • Spreadsheet check before sharing

    Before a model or schedule goes to a client, a lender or a board, the sender gets one report on it: every error value, short total, buried assumption and hidden row pinned to its cell, each with a fix or a question, and a plain list of what was not checked. Nothing in the workbook is changed.

    Starts it
    Finance manager
    Brings
    export, notes
    Gets
    5 outputs

  • Stale ticket sweep

    Once a week the support lead gets one sheet of what the queue is hiding: tickets with no real activity past their limit, tickets left waiting on the customer with the three ways out of each, likely duplicates, and each person's load weighed by size and age. A person makes every move.

    Starts it
    Support lead
    Brings
    export, notes, document
    Gets
    6 outputs

  • Submittal register review

    The project engineer gets one register of every required submittal: what has arrived, the review status as recorded, the documents still missing and the long-lead items at risk against the date each order must be placed. Nothing is routed, accepted or ordered.

    Starts it
    Project engineer
    Brings
    export, notes
    Gets
    6 outputs

  • Supplier quality response check

    A quality or purchasing person who has raised a defect with a supplier gets the supplier's reply set against the finding: what is answered, what is not, the evidence still to ask for, the actions proposed and what has yet to be verified. The person decides whether the answer is accepted.

    Starts it
    Supplier-quality owner
    Brings
    export, notes, document, pasted text
    Gets
    7 outputs

  • Support escalation brief

    When a support case must move to a specialist or manager, the support lead gets one brief: the customer's impact, a dated timeline from the ticket history, the evidence, the fixes tried, the workaround in place and the decision needed. Nothing goes to the customer.

    Starts it
    Support agent
    Brings
    export, notes, document
    Gets
    8 outputs

  • Support service level definition

    The support lead gets reply and resolution targets for every priority level, worked out from the team's own ticket history and the hours the team really has. Each target shows how often the team already meets it, and every gap comes back as a question for the lead to settle.

    Starts it
    Support lead
    Brings
    export, notes, document
    Gets
    6 outputs

  • Support ticket triage

    Your queue manager opens the morning’s tickets already sorted: each one with a category, a priority and a route, and the reason for all three in a line. The tickets that cannot wait sit at the top, stopped for a person to decide.

    Starts it
    Queue manager
    Brings
    export, notes, document
    Gets
    4 outputs

  • Unit turnover readiness checklist

    Between one tenant and the next, the property manager gets one page for the unit: every recorded repair, the cleaning, keys, utilities and vendor confirmations still open against the approved move-in date, each gap written as a question. Nothing is sent.

    Starts it
    Property manager
    Brings
    export, notes
    Gets
    5 outputs

  • Unshipped order review

    The fulfilment or customer-service lead gets one aged list of the orders not yet sent, whole or in part: how old each is, what is holding it, who owns the next step, and which orders have none. Nothing is released, moved or sent.

    Starts it
    Fulfilment lead
    Brings
    export, notes
    Gets
    6 outputs

  • Work sample exercise brief

    For one approved role, the hiring manager gets a practical exercise: a bounded task from the role's real work, instructions for the candidate with a time limit and adjustments, and the evidence the panel will look for. The panel judges the work; nothing is rated here.

    Starts it
    Hiring manager
    Brings
    export, notes, document
    Gets
    5 outputs

  • Write an SOP from how the work is done

    Turn a walkthrough of how one piece of work is really done into a written procedure anyone on the team can follow: who does each step, how they know it is done, what to do when it goes wrong and when to stop and ask. The owner approves it before anyone relies on it.

    Starts it
    Operations lead
    Brings
    notes, document, pasted text
    Gets
    2 outputs