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Workflows Directory

Find your team’s next superpower.

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28 workflow templates, showing 1 to 24

  • Appointment confirmation and no-show follow-up

    The front desk gets tomorrow’s bookings from the appointment export with the practice’s approved script or message filled in for each, every reply recorded once staff have called, and today’s no-shows with open slots to offer them. Staff make every call and every diary change.

    Starts it
    Front-desk coordinator
    Brings
    export, notes, document
    Gets
    7 outputs

  • Bill of lading field check

    When a draft bill of lading arrives before it is issued, the documentation specialist gets a field-by-field comparison with the booking, the shipper's instructions and the packing list, with every difference marked. Nothing is issued or corrected.

    Starts it
    Documentation specialist
    Brings
    export, notes
    Gets
    6 outputs

  • Business continuity plan

    For an owner or operations manager: the activities the business cannot stop for long, how long each can be down and how much data it can lose, what each depends on, the fallback for each, and named owners, deputies, contacts and a test date, ready for a competent reviewer and the owner's approval.

    Starts it
    Owner
    Brings
    export, notes
    Gets
    7 outputs
    • Operations and process improvement (filtered by)
    • Manufacturing (filtered by)
    • Growth & scaling (filtered by)

  • Category sourcing plan

    For the buyer or operations lead who owns one spend category, such as packaging or IT hardware: its spend and suppliers on one page, where it sits on a supply-risk and spend matrix, the value levers the evidence supports, and a dated sourcing plan. A person chooses the approach.

    Starts it
    Buyer
    Brings
    export, notes
    Gets
    7 outputs

  • Contractor safety prequalification

    For a named job, the operations, facilities or site manager gets a safety questionnaire scaled to the risk of the work, then a record of the contractor's answers scored only on the evidence supplied, with every gap, the conditions that close it and a review date. A competent person decides.

    Starts it
    Operations manager
    Brings
    export, notes, document
    Gets
    7 outputs

  • Cost of poor quality worksheet

    An owner or operations lead who senses that rework, scrap and returns are costly gets one worksheet: the failure costs already on record, sorted by category, with estimates, gaps and unresolved allocations listed. The owner decides what to fix first.

    Starts it
    Owner
    Brings
    export, notes
    Gets
    6 outputs
    • Quality management
    • Operations and process improvement (filtered by)
    • Manufacturing (filtered by)

  • Demand and supply review

    The operations lead gets one monthly review from the demand plan, confirmed supply and stock: where confirmed and likely demand outrun supply, what that does to inventory, and the decision each function head has to make. Sales ambition stays separate and nothing is forecast beyond your figures.

    Starts it
    Operations lead
    Brings
    export, notes
    Gets
    7 outputs

  • Emergency drill brief

    Before a fire, evacuation or other drill, the site or office manager gets one brief: the scenario the responsible person has approved, who does what, what each observer records, and the questions for the debrief. It writes no emergency plan.

    Starts it
    Site manager
    Brings
    export, notes
    Gets
    4 outputs

  • Goal alignment review

    Before next period's goals are set, the chief executive sees every team goal mapped to the company priority it serves: goals with no company parent, goals that pull against each other, priorities nobody owns, and the questions for each owner. It judges goals, never people.

    Starts it
    Chief of staff
    Brings
    export, notes
    Gets
    5 outputs
    • Leadership
    • Operations and process improvement (filtered by)
    • Manufacturing (filtered by)

  • Job readiness packet

    Before an order goes to the floor, the production or quality lead gets one packet: each requirement matched to its approved drawing, specification or inspection plan, with conflicting revisions, gaps and material shortfalls listed. The owners decide; nothing is approved or released.

    Starts it
    Production planner
    Brings
    export, notes
    Gets
    5 outputs
    • Operations and process improvement (filtered by)
    • Manufacturing (filtered by)
    • Growth & scaling (filtered by)

  • Missed dock window recovery brief

    The dispatch supervisor gets one brief when a truck misses its dock appointment and the reports disagree: each stated arrival time, the receiving cutoff, the appointment record and the questions that need a decision. It contacts no one and books nothing.

    Starts it
    Dispatch supervisor
    Brings
    export, notes
    Gets
    8 outputs
    • Operations and process improvement (filtered by)
    • Manufacturing (filtered by)
    • Growth & scaling (filtered by)

  • Operations KPI scorecard

    Once a month the operations manager gets one red-amber-green page for the ten or fewer measures that run the operation: each value worked out from your own exports, its trend, what moved and why in the owner's words, and the action agreed for every red. You set the measures and decide the actions.

    Starts it
    Operations manager
    Brings
    export, notes
    Gets
    6 outputs
    • Operations and process improvement (filtered by)
    • Manufacturing (filtered by)
    • Growth & scaling (filtered by)

  • Premortem before a decision

    Before your team commits to a plan that is hard to undo, such as a move, a launch or a new system, a short workshop pictures it a few months on, already failed. The record ranks the reasons, turns each top risk into a check, a warning sign and an owner, and leaves the go decision with the owner.

    Starts it
    Owner
    Brings
    notes
    Gets
    4 outputs
    • Operations and process improvement (filtered by)
    • Manufacturing (filtered by)
    • Growth & scaling (filtered by)

  • Preventive maintenance plan

    For one site, the facilities or operations manager gets every piece of equipment ranked by failure cost, an approach for each (run to failure, scheduled or condition-based), a dated calendar of tasks from the maker's guidance and the failure history, the spare parts to hold and the downtime measures to track.

    Starts it
    Facilities manager
    Brings
    export, notes
    Gets
    6 outputs
    • Operations and process improvement (filtered by)
    • Manufacturing (filtered by)
    • Growth & scaling (filtered by)

  • Process map and bottleneck review

    Map one process step by step: who does each step, how long work waits and how long it takes, where it is handed over and where it gets sent back. Then find the one step that caps how much gets finished, and what to try there first. The owner decides what changes.

    Starts it
    Operations lead
    Brings
    export, notes
    Gets
    7 outputs
    • Operations and process improvement (filtered by)
    • Manufacturing (filtered by)
    • Growth & scaling (filtered by)

  • Production schedule rebuild

    When orders or forecasts change, the production planner gets a draft build schedule from open orders, work-centre capacity and material availability, with every overload and shortage listed, not quietly fixed. The planner checks feasibility and approves the changes.

    Starts it
    Production planner
    Brings
    export, notes
    Gets
    7 outputs
    • Operations and process improvement (filtered by)
    • Manufacturing (filtered by)
    • Growth & scaling (filtered by)

  • Service visit work packet

    Before a planned visit to a turbine, inverter or terminal asset, the maintenance supervisor gets one packet built from the logs and approved scope supplied: reported symptoms, previous visits, open parts requests and access questions. It judges no condition and sends nothing.

    Starts it
    Maintenance supervisor
    Brings
    export, notes
    Gets
    7 outputs
    • Operations and process improvement (filtered by)
    • Manufacturing (filtered by)
    • Growth & scaling (filtered by)

  • Site safety induction pack

    For one named site, the site, facilities or people lead gets an induction built from that site's own emergency arrangements, rules and hazards, with a short check of understanding, a sign-off record for each person and refresher dates by role. A competent person approves it and delivers it.

    Starts it
    Site manager
    Brings
    export, notes, document
    Gets
    6 outputs
    • People and HR
    • Operations and process improvement (filtered by)
    • Manufacturing (filtered by)

  • SOP exception capture

    Turn what your most experienced person does with the awkward cases into an exception register for one procedure. Once the owner approves it, every colleague handles those cases the way your best person does.

    Starts it
    Operations lead
    Brings
    notes, document
    Gets
    2 outputs
    • Operations and process improvement (filtered by)
    • Manufacturing (filtered by)
    • Growth & scaling (filtered by)

  • Stakeholder and decision rights map

    Before kickoff, the project manager holds one map of everyone the project touches: each group placed by influence and interest, every key decision with exactly one accountable owner, the decision makers still missing, and who hears what, when and from whom. The sponsor confirms every decision right.

    Starts it
    Project manager
    Brings
    export, notes, document
    Gets
    6 outputs

  • Temporary change register

    For a site or operations manager with temporary changes to equipment, layout or process still in place: a register of every change with its expiry date, the checks still outstanding and the procedures and training it touches, ready for the competent person who decides what happens next.

    Starts it
    Site manager
    Brings
    export, notes
    Gets
    7 outputs

  • Training needs analysis

    For one team, the HR lead or team manager gets what each role must be able to do, how many people can do it now, where the team falls short, and the training to arrange first, with who arranges it and by when. Counted by role, never a rating of a named person.

    Starts it
    Team manager
    Brings
    export, notes
    Gets
    5 outputs
    • People and HR
    • Operations and process improvement (filtered by)
    • Manufacturing (filtered by)

  • Vendor insurance certificate check

    For a property manager collecting insurance certificates from service vendors: each certificate's fields set beside the requirements the team already approved, every stated expiration date listed, and draft requests for what is missing. The manager reviews gaps with the insurance adviser before accepting anything.

    Starts it
    Property manager
    Brings
    export, notes, document, pasted text
    Gets
    9 outputs

  • Volunteer shift options

    A volunteer lead gets draft shift options once an event's availability replies are in: each role's needs set against who volunteered, the requirements on record and the shifts already confirmed, with every uncovered position shown. The lead checks and confirms; nothing is assigned or sent.

    Starts it
    Volunteer lead
    Brings
    export, notes
    Gets
    4 outputs
    • People and HR
    • Operations and process improvement (filtered by)
    • Education (filtered by)