Workflows Directory
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- Industry: Education
- Industry: Government
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- Industry: Law firms
- Business situation: Growth & scaling
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31 workflow templates, showing 1 to 24
Appointment confirmation and no-show follow-up
The front desk gets tomorrow’s bookings from the appointment export with the practice’s approved script or message filled in for each, every reply recorded once staff have called, and today’s no-shows with open slots to offer them. Staff make every call and every diary change.
- Starts it
- Front-desk coordinator
- Brings
- export, notes, document
- Gets
- 7 outputs
Citation and quotation check
Before a draft is filed or relied on, the associate or paralegal has one worksheet: every citation, quotation and record cite counted, then set against the sources supplied, and every good-law check left for the lawyer. No result calls anything confirmed; each says only what was compared.
- Starts it
- Associate
- Brings
- export, notes, document
- Gets
- 4 outputs
Prepares work for a lawyer. Not legal advice.
Client billing summary
Before an invoice goes out, the billing coordinator has a summary the client can read: fees by timekeeper, task and phase, expenses and write-downs, tied to the pre-bill. Every entry that breaks the client's billing guidelines reaches the responsible attorney as a decision, with the amount at stake.
- Starts it
- Billing coordinator
- Brings
- export, notes, document
- Gets
- 5 outputs
Client document request tracker
When a client sends its first batch of records, the engagement manager gets the request list brought up to date: each item and period marked received, incomplete, mentioned only or missing, plus a short follow-up draft. The manager judges what is sufficient and approves anything sent.
- Starts it
- Engagement manager
- Brings
- export, notes, pasted text
- Gets
- 5 outputs
Client-status update preparation
Every client gets an accurate status update on schedule, drafted from the notes and the task list, with confirmed dates kept apart from estimates and the client’s open decisions in plain view.
- Starts it
- Project manager
- Brings
- export, notes, document, pasted text
- Gets
- 5 outputs
Conflict search record
Before the responsible attorney decides on a new matter, the conflicts clerk has a draft search record: every name searched with its aliases and related entities, every possible match with its source matter and why it matched, the names still to search, and the limits of the search. It clears nothing.
- Starts it
- Conflicts clerk
- Brings
- export, notes, document
- Gets
- 5 outputs
Prepares work for a lawyer. Not legal advice.
Consultation fact record
After a first consultation, the intake attorney gets a draft fact record: each statement marked by how the client knows it, each date by how exactly it was given, the outcome the client wants set apart, every document mentioned but not supplied, and questions to choose from. It names no legal issue.
- Starts it
- Paralegal
- Brings
- export, notes, document
- Gets
- 5 outputs
Prepares work for a lawyer. Not legal advice.
Current experience baseline
Before a redesign, the design lead gets a baseline built from the captures and page list they supply: each page read with its content and design observations, the patterns that recur, and the pages outside the evidence. The lead confirms the baseline and sets the scope.
- Starts it
- Design lead
- Brings
- export, notes, document
- Gets
- 6 outputs
Discovery requests and commitments register
Through discovery, the litigation paralegal keeps one register for the handling attorney: each request and its response in the exact words served, the Bates ranges produced against it, every supplement promised in correspondence with its date as written, and the promises now overdue. The attorney decides what it means.
- Starts it
- Litigation paralegal
- Brings
- export, notes, document
- Gets
- 9 outputs
Prepares work for a lawyer. Not legal advice.
Donor thank-you drafts
Donor services staff get one draft thank-you for each new gift, written from the confirmed gift details, the donor's communication preferences and the organization's approved program language. A person checks and sends every message; nothing asks for another gift.
- Starts it
- Donor services staff member
- Brings
- export, notes, document
- Gets
- 3 outputs
Executive week-ahead calendar review
Before the week starts, the executive assistant hands the executive one brief: every clash, every journey or run of meetings with too little time, every meeting with no stated purpose or no preparation time, and proposed time for the week's priorities. Nothing is accepted, declined, moved or sent.
- Starts it
- Executive assistant
- Brings
- export, notes
- Gets
- 7 outputs
Filing package check
Before a filing goes to the attorney for signature, the paralegal gets every item on the firm’s own checklist for that court and judge marked pass or open: caption against the docket, length and format, certificates, exhibits, signature blocks and service. The attorney decides and signs.
- Starts it
- Paralegal
- Brings
- export, notes, document, pasted text
- Gets
- 5 outputs
Prepares work for a lawyer. Not legal advice.
Inquiry handoff
Every new inquiry reaches the firm’s conflict review and the responsible attorney as one complete packet on the day it arrives, with each missing item named and someone assigned to supply it.
- Starts it
- Intake coordinator
- Brings
- document, pasted text
- Gets
- 7 outputs
Journey accessibility findings
When a user journey is ready for accessibility review, the reviewer gets a finding list: each finding with its task impact and evidence, the manual checks still required and the limits of the review. The reviewer verifies every finding and agrees fixes with the design owner.
- Starts it
- Accessibility reviewer
- Brings
- export, notes
- Gets
- 5 outputs
Matter budget and status summary
The responsible partner sees one matter whole: scope, phases against their dates, the budget against fees to date and the projected total, a red, amber or green status with the rule behind it, risks and next actions with owners. Built from the time export and the matter plan, never a view on the merits.
- Starts it
- Matter lead
- Brings
- export, notes, document
- Gets
- 10 outputs
Matter coverage plan for absences
When leave or a staffing change takes someone away from active matters, the practice manager gets a draft coverage plan: a proposed cover for each matter, the attorney-confirmed dates in the absence, the access each cover needs and every handoff that is blocked. The practice lead and responsible attorneys decide.
- Starts it
- Practice manager
- Brings
- export, notes, document
- Gets
- 8 outputs
Prepares work for a lawyer. Not legal advice.
Outgoing work sign-off log
Every item that needs a responsible attorney's sign-off before it leaves the firm sits in one log, in the order it has to go out: waiting, approved or returned, with the attorney's own note. Anything close to its date with no decision is flagged first. The log tracks status and never touches the legal substance.
- Starts it
- Operations manager
- Brings
- export, notes, pasted text
- Gets
- 6 outputs
Outside-counsel invoice questions
When a law firm’s invoice arrives, legal operations has one worksheet ready: every line set against the agreed rates, the approved matter budget and the company’s own billing guidelines, each difference written as a neutral question for the firm. Nothing is sent, paid or rejected until people decide.
- Starts it
- Legal operations manager
- Brings
- export, document
- Gets
- 10 outputs
Prepares work for a lawyer. Not legal advice.
Overdue-invoice follow-up preparation
Every overdue invoice gets a follow-up drafted in your firm’s tone for its age and addressed from the right person, and every invoice that should not be chased is held with the reason written down.
- Starts it
- Billing coordinator
- Brings
- export, notes, document, pasted text
- Gets
- 3 outputs
Pilot acceptance-test preparation
Go into every AI pilot with the test already written: the cases that matter, what good looks like for each and the rule your owner will use to decide.
- Starts it
- Pilot owner
- Brings
- notes, document
- Gets
- 4 outputs
Prebill exception review
Before the billing attorney opens a prebill, the billing coordinator has every awkward entry marked: rates that differ from the firm's rate table, possible duplicates, entries outside the client's billing guidelines, unclear narratives and expenses without support, each sent to the person who acts next.
- Starts it
- Billing coordinator
- Brings
- export, notes, document
- Gets
- 5 outputs
Privilege log entry check
Before a draft privilege log goes to review counsel, the paralegal gets an entry-by-entry check against counsel’s approved format and role map, and a list of logged documents’ attachments with no entry. It checks metadata only: review counsel makes every privilege call and writes or approves every description.
- Starts it
- Paralegal
- Brings
- export, notes, document
- Gets
- 6 outputs
Prepares work for a lawyer. Not legal advice.
Program outcome map
Before an evaluation, the program and evaluation leads get one map linking each activity to the outcome it is meant to serve, with proposed measures, data sources, assumptions and the questions the evidence cannot yet answer. It claims no impact.
- Starts it
- Program lead
- Brings
- export, notes
- Gets
- 8 outputs
Referral source follow-up
The day after a partner meets someone who sends the firm work, they have a follow-up draft and a list of every promise made at the table, by both sides. The draft uses only approved materials and nothing said in confidence; the partner checks it, chooses the next step and sends it.
- Starts it
- Partner
- Brings
- export, notes
- Gets
- 5 outputs