Workflows Directory

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56 workflow templates, showing 49 to 56

  • Support escalation brief

    When a support case must move to a specialist or manager, the support lead gets one brief: the customer's impact, a dated timeline from the ticket history, the evidence, the fixes tried, the workaround in place and the decision needed. Nothing goes to the customer.

    Starts it
    Support agent
    Brings
    export, notes, document
    Gets
    8 outputs
  • Temporary change register

    For a site or operations manager with temporary changes to equipment, layout or process still in place: a register of every change with its expiry date, the checks still outstanding and the procedures and training it touches, ready for the competent person who decides what happens next.

    Starts it
    Site manager
    Brings
    export, notes
    Gets
    7 outputs
  • Training needs analysis

    For one team, the HR lead or team manager gets what each role must be able to do, how many people can do it now, where the team falls short, and the training to arrange first, with who arranges it and by when. Counted by role, never a rating of a named person.

    Starts it
    Team manager
    Brings
    export, notes
    Gets
    5 outputs
    • People and HR
    • Hospitality (filtered by)
    • Logistics and trade (filtered by)
  • Vendor quote comparison

    Before anyone signs, the person choosing a vendor gets one sheet: the criteria agreed first, every quote costed the same way, and each vendor eliminated with its reason, on hold with the question that settles it, or shortlisted with its trade-offs. A person chooses; contract terms go to your reviewer.

    Starts it
    Office manager
    Brings
    notes, document
    Gets
    8 outputs
  • Vendor renewal review

    Before a supplier's notice date, the operations lead takes one page to the decision: the dates counted from the ones you supply, how much of what you pay for is used, what it has cost and what renewal would cost, how the supplier has performed, and the questions to ask. Nothing is sent or cancelled.

    Starts it
    Operations lead
    Brings
    export, notes
    Gets
    8 outputs
  • Website findability audit

    An owner or marketer asking why the website is not found gets a plain report from saved copies of their own pages: what stops each page being reached, read or understood, the fixes in order, and the checks only a live look can settle. No ranking is promised.

    Starts it
    Owner
    Brings
    notes, document
    Gets
    7 outputs
  • Workplace risk assessment

    For one task or workplace, the site or operations manager gets each hazard, who could be harmed, the controls already in place, a likelihood-and-severity rating before and after, and further controls with an owner and a date, ready for a competent person to review and sign.

    Starts it
    Site manager
    Brings
    export, notes, document
    Gets
    6 outputs
  • Yard shift handover brief

    The outgoing yard or warehouse lead hands the incoming lead one brief: where each trailer stands, how long it has been on site, which dock issues are open and who follows up on each. No trailer is moved and no appointment is changed.

    Starts it
    Outgoing yard lead
    Brings
    export, notes
    Gets
    7 outputs